Mitsubishi Việt Nam tuyển dụng Dealer Operation Standard Trainerc

Mô tả công việc:​

• 1. Dealer Operation Standard (DOS) implementation at Dealer:
• Implementing DOS to Central Dealer;
• Monitoring the performance of the Dealer;
• Reporting the implementation results weekly/ monthly.
• 2. SSI industry survey analysis:
• Analyzing to find weaknesses and root cause that make our customer unsatisfied;
• Taking Action plan to improve;
• Deploying and managing Dealers follow Action plan.
• 3. MMV (Mitsubishi Motors Vietnam) SSI monthly survey and Mystery Shopping analysis:
• Monitoring the result and analyzing the problems of each Dealer and work with them to take additional actions to improve;
• Following up the improvement of Dealers.
• 4. Customer complaint handling:
• Handling and reporting complaints related to DOS.

Yêu cầu:​

• Requirement
• Education: University
• Knowledge: Automobile market
• Skills required: Communication; Instructing/ training; Planning; Problem solving
• Experience: Automobile related jobs (training/ area management…)
• Other (if any): English, Driving license (B1/B2…)
• *Notes: Please include your profile picture and expected salary in your CVs.

Quyền lợi:​

• Competitive salary and allowances
• Total bonus from 1.5 – 3.5 months
• Premium Health care package
• Shuttle bus/transportation allowance; meal allowance