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Mitsubishi Việt Nam tuyển dụng Dealer Operation Standard Trainerc
Mitsubishi Việt Nam tuyển dụng
Dealer Operation Standard Trainerc tại TP HCM.
Mô tả công việc:
1. Dealer Operation Standard (DOS) implementation at Dealer:
Implementing DOS to Central Dealer;
Monitoring the performance of the Dealer;
Reporting the implementation results weekly/ monthly.
2. SSI industry survey analysis:
Analyzing to find weaknesses and root cause that make our customer unsatisfied;
Taking Action plan to improve;
Deploying and managing Dealers follow Action plan.
3. MMV (Mitsubishi Motors Vietnam) SSI monthly survey and Mystery Shopping analysis:
Monitoring the result and analyzing the problems of each Dealer and work with them to take additional actions to improve;
Following up the improvement of Dealers.
4. Customer complaint handling:
Handling and reporting complaints related to DOS.
Yêu cầu:
Requirement
Education: University
Knowledge: Automobile market
Skills required: Communication; Instructing/ training; Planning; Problem solving
Experience: Automobile related jobs (training/ area management…)
Other (if any): English, Driving license (B1/B2…)
*Notes: Please include your profile picture and expected salary in your CVs.
Quyền lợi:
Competitive salary and allowances
Total bonus from 1.5 – 3.5 months
Premium Health care package
Shuttle bus/transportation allowance; meal allowance
Địa chỉ: TPHCM - Hà Nội.
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Mitsubishi Việt Nam tuyển dụng Area Management Executive
Mitsubishi Việt Nam tuyển dụng
Area Management Executive tại Hà Nội
, lương 15 – 25 triệu.
Mô tả công việc:
Control dealers following MDS and conduct MDS evaluation at dealers periodically
Coordinate with dealer and other Dept./ Section to solve customer complaint.
Follow up Service KPIs and summarize monthly report
Coordinate with other Sections and support dealer on technical issues.
Do service procedure training for new dealer.
Give instruction for new dealer lay-out and follow up construction progress.
Yêu cầu:
Education: University graduated in Automobile Technology
Knowledge: Automobile, Customer service
Mandatory skills:
PC skill (MS office, Power point, etc.)
English (able to communicate in English with level B, at least, or equivalent)
Experience: Workshop control and/ or Jobs related to aftersales service.
*Notes: Please include your profile picture and expected salary in your CVs.
Quyền lợi:
Benefits:
Competitive salary & allowances
Total bonus from 1.5 – 7.0 months
Premium Health care package
Transportation allowance
Training opportunities
Lunch allowance (as policy company)
Địa chỉ: Phòng 410, Tòa nhà V-Tower, 649 Kim Mã, Q. Ba Đình, TP. Hà Nội, Việt Nam
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